TERMS

Privacy policy

Personal information:

Old habits die hard keeps personal information like your name, address, email address, or phone number private and for process and delivery purposes only. OHDH does not rent, sell, or share personal information about you with other people or non-affiliated companies.

Delivery time:

Orders should arrive within 2-7 workdays after we have received payment, but may vary depending on the destination. OHDH is NOT responsible for any delays of your package during delivery. OHDH has NO control over this. By placing an order with us, you accept the risk that your package may be delayed during shipment.

Lost or damaged items:

You understand and agree that OHDH shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at own risk. Any damage caused from shipping is to be taken up by you with the shipping company. OHDH will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages.

Import tax:

When ordering good from OHDH for international deliveries you may be subject to import duties and/or taxes that apply to your country, OHDH is not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered

outside of our control and OHDH cannot predict the value of what these charges may be. For further information on custom and excise policies in our country, please contact your local customs office.

Payment methods:

Purchases made through the OHDH online store are secured through trusted internet payment processing companies. All personal debit and credit card information transmitted are handled through secure connections. All personal contact information transmitted to us will not be shared, sold or solicited. Complete the order form true and complete to the best of your knowledge and belief.

Refunds & exchanges:

Customers can return item(s) within 7 days at your own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money minus shipping costs and/or additional fees. OHDH reserves the right to charge a restocking fee of 5 euros off refunds when merchandise is returned without prior written communication and agreement. Both the returned item(s) and the packaging has to be in unused as new condition, if the product packaging is damaged we will charge a fee of at least 15% of the value of the merchandise. In addition, OHDH does not refund or exchange items due to mis-measuring of the customer. In case of mis-measuring, the customer needs to contact OHDH at info@oldhabits-diehard.com and OHDH will discuss the situation with customer. OHDH might accept the case and send another size on costs of the customer.

Cancellation of orders: if an in stock/activated order is cancelled before it has been sent out we reserve the right to charge a restocking fee of €5.00.

Availability:

We try our best to keep our webstore as up to date as possible. Even though our online stock is updated automatically, there is always a possibility the ordered item(s) marked “available” are NOT available in desired sizing and/or sold out. OHDH will try to inform you as soon as possible when this occurs and give you alternative options if possible.

Usage restrictions:

The entire content of the website of OHDH is copyrighted as a collective work under copyright laws, and coordination, arrangement and enhancement of the content. The content of the OHDH website, and the site as a whole, are intended solely for the personal, noncommercial use by the users of our site.

You may download, print or store selected portion of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change copyright or trademark notice.

No right, title or interest in any content or materials is transferred to you as a result of any such activities. OHDH reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.
Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from OHDH.

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by Old habits die hard and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the

information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Old habits die hard. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Old habits die hard takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.