Enhance your style with an embroidered design on your hat! Make your wool hat one-of-a-kind. Stand out from the crowd with a personalized embroidered hat. This customization is available for all wool hats. The embroideries are hand made by Amber Nicola.
By choosing your customization, your hat is a customized product, and therefore cannot be returned. Make sure your hat size is correct beforehand. Hat must be added to your shopping basket separately.
Make sure you measure your head in CM because all our sizes are too. There are multiple ways to wear your hat, option A and Option B are both different, therefor it is very important to measure your hat to fit like the preferred option.
Final prices are calculated at checkout.
PLEASE NOTE: Import duties are NOT included in the shipping costs and will be charged to you directly by the delivery service after clearing customs. The issue is out of our control once it is shipped.
This applies to our UK customers and further afield.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Items must be returned in its original state with all tags still attached. Pieces that are returned with signs of being worn or delivered to our returns team outside of the stated 30 day policy window will not be accepted.
If you return an item requesting a refund within 14 days of the item being delivered to you or a collection point, we’ll give you a refund of the products bought by way of the original payment method. Return shipping costs will be deducted from your refund.
Customized hats are made to order and therefore cannot be returned or exchanged.
If you return an item requesting a refund within 15 and 30 days of the item being delivered to you or a collection point, we’ll give you an Old Habits Die Hard gift voucher for the amount equivalent to the price you paid for the item. The return shipping costs will be deducted from your refund.
Sale items or discounted items will be refunded via store credit or a gift card.
Read more about our Returns Policy in our FAQ.